Mindspace is hiring!

Looking to work in an exciting, dynamic, fun fast-growing global company? Well, Mindspace is looking for you as an

Space Manager (m/f)
(Operation Manager / Office Manager / Administrations Coordinator)

Join us and be a part of the Mindspace family. This full time position is based in Berlin-Mitte and will report directly to the local management. The operations manager handles the entire operational aspect of the Mindspace location and is in charge of the community managers, Field Operations Technician and much more and is an integral part of each of our locations adding to it their heart and soul.

The main responsibilities of an operations manager at Mindspace include (but not limited to):

Pre-Opening

• Mapping and creating a base building document describing all the operational processes
• Procure, negotiate and deal closing with multiple suppliers
• Writing house rules protocols in accordance to Mindspace guidelines for working with suppliers
• Create maintenance protocols ensuring smooth activity of all system related issues such as: cooling systems, fire & safety, mechanical, lighting and security
• Coordinate deliveries and set up for all operations consumables
• Handling building security, access cards, cameras monitoring, security companies etc.
• Regulate procedures and train the community management team in accordance to company’s guidelines and protocols

Post opening

• Responsible for successful building operations – Manages the administrative, logistical and all other aspects of the location
• Keep improving procedures by using existing metrics (KPIs)
• Compile and analyze data and metrics to support business decisions in your market
• Punch list creation and solutions in collaboration with project management
• Drive sales, including setting sales strategy and goals, conducting site tours, and on-boarding new members
• Conceptualize and execute top-notch events prior to and when the new location opens
• Support, coordinate and interact seamlessly with all the teams involved from opening
• Keep a transparent and effective communication in order to be always aligned with company’s corporate, ready to raise flags in case of delays or issues

Experience & Minimum Qualifications:

• Demonstrated operational experience – sales experience with different phase stages (prospect, develop and closing the deal) is an advantage
• Exceptional communication and interpersonal skills and ability to influence multiple stakeholders at various levels
• Excellent problem-solving, critical thinking and analytical skills
• University Degree – BA or BS Degree in Business, Economics or related field – advantage
• High level of English & German – both verbally and writing – MUST!

Critical Competencies for Success

• Detail oriented person with strong ability for multitasking
• Hands on, hands on, hands on
• Results driven and being a great methodologist are essential in order to excel in this role
• Customer centric, a people’s person and fast identification of our members’ needs
• Getting the job done! Practical, fast thinker and being able to deliver whatever it takes
• Knowing the eco-system – being familiar with start-ups, designers and what is going on in the city – big advantage
• Can translate trends to actionable ways to anticipate customer and market needs

Please submit your application to: Berlin@mindspace.me

Mindspace is an equal opportunity employer

Bitte geben Sie bei Ihrer Bewerbung folgende Referenznummer an: JD-509781