Customer Support – Studentjob (m/f)

To enrich our team we always look for the most talented individuals. Are you ready for ambitious challenges by joining one of the best teams in Berlin?

itembase establishes order. Rummaging in drawers, shelves and folders for receipts, warranties, etc. wastes our precious time. We make shopping transparent. Since 2011 our unique web service offers a central platform to all online shoppers where manuals, receipts and warranties are automatically processed, displayed and archived. In the itembase community you can share your new purchases and product experiences with your friends and things can be resold easily with just one click. More than 5000 partners and nearly 1 million users across Germany already can’t do without the new simplicity of shopping. As the Winner of 10. Founder Showcase and German Silicon Valley Accelerator this makes us more than proud.

To us successful team work not only means to achieve our goals but also to celebrate them together during memorable team events. Besides an international vibrant team of 40+ talents we offer you Club Mate for your concentration and foosball tournaments for your mental endurance.

Your main duties:

You will work hands on our B2C platform by adding content like manuals, FAQs, pictures, videos and much more to the products our users add to our platform. You’ll interact with the itembase user base as a moderator and you’re going to dedicate your hours to guaranteeing the best possible user experience. You’ll build processes along the way and think of ways to improve and automate this service. You’ll report directly to the management team and gain valuable insights to the life of a young Internet startup.

You should bring the following qualifications:

Current student at one of Berlin’s universities
Great interest in gadgets and products
Great technical understanding und curiosity of new technology and web applications
Very thourough and hungry personality
Passionate about user experience and usability
Strong problem solving skills and very good communication skills
Fluency in English or German, additional languages are more than welcome

This is our offer:

Attractive salary package for ambitious challenges
Open-minded, friendly, international colleagues
Trendy, light-filled office in Berlin Kreuzberg
Start-up spirit in a cutting edge environment
A lot of room for creativity and ideas

Schreibe einen Kommentar